This is The Public Policy Advocates or No Grey Private Limited’s (together hereinafter referred to as "No Grey" or “we” or “us” or “our”) privacy policy ("Privacy Policy"). No Grey is a legal services operating system designed by integrity driven lawyers. The Public Policy Advocates is an associated entity of No Grey Private Limited.

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This Privacy Policy provides for the manner in which we collect, receive, store, process, disclose, transfer, deal with, and handle your Information and Sensitive Personal Data when you use our Application(s), and/or visit our Website.

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This Privacy Policy (together with the Terms of Use) sets out the basis on which any Information we collect from you, or that you provide to us, will be processed by us. By using our Application(s) and/or accessing or browsing the Website, you agree to this Privacy Policy and that you are consenting to No Grey's collection, processing, use, disclosure, retention, and protection of your Personal Information and/or Sensitive Personal Data as described here.

 

Any terms capitalized but not defined herein shall carry the same meaning as ascribed to them under the Terms of Use. 

 

1. Information We Collect 

 

As a visitor, you can browse our Website to find out more about our Website. You are not required to provide us with any Personal Information as a visitor. When you visit the Website, we may collect and store certain information to improve security, analyse trends and administer the Website with a view to assist us in improving User experience. We use this information to evaluate traffic patterns on our Website so that we can make it more useful to our visitors.   

 

We collect your Information when you register with us, express an interest in obtaining information about us or our Application(s), participate in activities on our Website or contact us otherwise.  

 

When you visit our Website, or you register for our Application(s) on our Website, we shall collect certain Personal Information that you will voluntarily provide to us via filling in the No Grey account details, filing in one of our contact forms.

 

2.       Our Purpose and Use 

 

1. By using our Application(s), accessing the Website, you grant us the permission to collect, use, copy, transmit, store and back-up your Personal Information and/or Sensitive Personal Data for purposes of the Application(s) and/or for any other purpose(s) as contemplated by the Privacy Policy and the Terms of Use. This is subject to the restrictions in Clause 11 of this Privacy Policy.

 

1. We shall not be responsible for the authenticity of the Personal Information, Sensitive Personal Data or any other information supplied by you to us.

 

1. The purposes for which Information and/or Sensitive Personal Data may be used by us include:

 

1. to enable you to access and use our Website and purchase our Application(s);

2. carrying out our obligations under the Terms of Use and this Privacy Policy;

3. complying with the applicable laws and regulations;

4. for legal proceedings;

5. improving and furthering our Website and Application(s);

6. informing you about our latest update on our Application(s) and Website, and special offers and for promotion and marketing purposes; 

7. resolving disputes; troubleshooting problems; measuring your interest in the Website and Application(s) provided by us; 

8. customizing your experience; detecting and protecting us against error, fraud and other criminal activity; 

9. enforcing the Terms of Use;

10. providing customer service;

11. sending service or support messages, security alerts, notifications, updates etc.;

12. optimizing the Website and Application(s) for user experience and customizing your experience;

13. improving our marketing and promotional efforts, to analyse site usage, push relevant advertisements, improve our services content and service offerings, and 

14. purposes directly related or incidental to any of the above.

 

1. You acknowledge and agree that the Website may also aggregate Personal Information and disclose such information in a non-personally identifiable manner for our internal business purposes. 

 

3.       Disclosure of your Personal Information 

 

3.1     Your Personal Information and Sensitive Personal Data will also be used to facilitate communication, and processing of internal administrative and record keeping. We will keep the Personal Information and Sensitive Personal Data we hold confidential and take steps to prevent unauthorized disclosures of the same to the best of our ability. However, you agree we may disclose such information to: 

 

(i)      No Grey Certified Lawyers, other staff members, personnel, employees, agents, advisers, auditors, contractors, financial institutions, third parties and service providers to the extent that is reasonably necessary for the provision and maintenance of our Website and the Application(s) or in connection with any of our operations;      

(ii)     our affiliates, business partners, and counterparts (if any); 

(iii)     to respond to summons, court orders, or legal process, or to establish or exercise our legal rights or defend against legal claims; or

(iv)     to persons to whom we are required to make disclosure under applicable laws and regulations. 

 

3.2     Provided that we may share your Personal Information and Sensitive Personal Data without obtaining your prior consent with: (i) government authorities mandated under the applicable laws to obtain Personal Information including Sensitive Personal Data or information for the purpose of verification of identity, or for prevention, detection, investigation including cyber incidents, prosecution and punishment of offences and (ii) any Third Party by an order under the applicable laws for the time being in force. 

 

4.      Cookies 

 

4.1     We use cookies while providing access to our Website, and Application(s).

 

4.2     We may also use cookies for implementing and using display advertising. You may opt out of Google analytics for display advertising and customize Google display network ads using the ads preferences manager.

 

4.3     We use and will continue to use remarketing Google analytics to advertise online.

 

4.4     Further, we and our third party vendors may use first party cookies such as the ‘Google analytics cookie’ and third party cookies such as the ‘DoubleClick cookie’ together to inform, optimize and serve ads based on your and/or others’ visits to the Website.

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5.      Financial Information

 

You understand that the Personal Information, to the extent consisting of details relating to the manner and mode of payment for the use of our Application(s) (such as details of your bank account, credit card, debit card, net banking, etc.), submitted by you while making payment: (a) goes through the safe and secure transaction process provided by our payment gateway partners; (b) goes through the Visa or MasterCard pages, as the case may be, based on your payment method/(s) in order to prevent any misuse of your payment details; and (c) We do not have access to this data. 

 

6.      Access to Third Party Websites

 

  You also understand and agree that when you use the Website, there may be certain links which may direct you to another website (hereinafter referred to as the “Third Party Website”). The manner in which your information is collected and/or used by such Third Party website is governed by the terms of use and privacy policy of the respective Third Party Website. We urge you to acquaint itself with policies of every such Third Party website.

 

7.      ​Security

We have a standard SSL certification which basically helps us create a secure connection between our server and user to render any information or action.

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8.      ​Changes to this Privacy Policy

 

         By using the Website and our Application(s), you agree to the terms of this Privacy Policy. We may revise the terms of this Privacy Policy from time to time without any prior notification to you and will always present the most up-to-date version on our Website. We will not be required to take your consent before making any changes to the Privacy Policy. It is your responsibility to periodically review and keep yourself apprised of the latest terms but, if any revision meaningfully affects your rights, we will take reasonable steps to notify you of such changes. The amendment to this Privacy Policy shall come into effect from the time of such update, change or modification.

 

Should you wish to terminate your account due to a modification to the Terms of Use and/or the Privacy Policy, you may do so email us at admin@nogrey.legal. However, if you continue to use the Application(s) you shall be deemed to have agreed to accept and abide by the modified Terms and/or Privacy Policy of the Website and Application(s).   

  

9.       Data Retention

 

9.1     We may retain Information for as long as it is necessary. It may be archived as long as we believe that the purpose for which it was used still exists or as necessary for our legitimate business interests or for complying with legal obligations. We will retain your Personal Information until the purpose for which that Personal Information was collected is no longer being served by the retention of the Personal Information, and the Personal Information does not need to be retained any longer for any legal or business purpose. 

 

9.2     If you decide to stop using our Application(s), we will delete all such data within a reasonable time subject to retention for purposes of complying with applicable laws, resolving disputes, enforcing the terms of our Privacy Policy and protecting our Intellectual Property Rights. 

 

10.     Your Consent and Rights

 

10.1    You have the right to correction, completion, updating and erasure of your Personal Information. Further you shall have all the other rights granted to you under the applicable laws.

 

10.2    Please send requests, questions or complaints to admin@nogrey.legal.

 

10.3    Please note that withdrawal of consent will not be retrospective in nature and shall be applicable prospectively. 

 

10.4    You agree and acknowledge that your rights as mentioned above may be denied or limited by us, as may be required under any applicable law, law enforcement requests or under any judicial proceedings.

 

11.      Data Protection

 

11.1    We shall comply with all applicable laws in India. Any Personal Information collected or accessed by us shall be limited to that which is strictly necessary to perform our obligations in relation to the Application(s) or to fulfil any legal requirements. We shall use such Personal Information only as necessary in this regard and not for any other purpose. We shall maintain such Information in strict confidence in accordance with the provisions of this Clause 11. We shall not share any Personal Information that is collected or possessed by us with any Third Party for any reason except as expressly stated in the Terms of Use and this Privacy Policy. 

 

11.2    You agree that other than as stated in this Privacy Policy, we shall have the right to collect and/or use or analyse the Personal Information on an anonymised basis and in no way shall the  Personal Information be used in a way that can lead to or reveals your identity.

 

12.     Dispute Resolution, Governing Law and Jurisdiction

 

12.1    Any complaint or dispute can be raised in writing to our team at admin@nogrey.legal. 

 

12.2    This Privacy Policy shall be governed by and construed in accordance with the laws of India, and the courts of Goa shall have exclusive jurisdiction over any disputes arising between the Parties. 

 

13.     Grievance Officer  

 

In the event you have any grievances or questions about the Privacy Policy, its contents or anything related thereto or if you wish to make a complaint regarding any violation of the provisions of the Privacy Policy and the way your Information is processed, you may contact us at the details as set out below, pursuant to which your grievance shall be redressed within 1 (one) month from the date of receipt of the grievance/complaint.     

 

         Name: Pritika Kumar

         Email ID: pritika@nogrey.legal

 

 

14.     Assignability 

 

We may assign any of our responsibilities/obligations to any other person or Third Party without notice to you, at our sole discretion. However, you shall not assign, sub-licence or otherwise transfer any of your rights or obligations under this Privacy Policy to any other party, unless a written consent is taken from us. 

 

15.     Severability

 

         If any term or provision of this Privacy Policy is held by a court of competent jurisdiction to be invalid, void or unenforceable, the remainder of the terms and provisions of this Privacy Policy shall remain in full force and effect and shall in no way be affected, impaired or invalidated.

 

16.     Notices

 

         Any notice given by either Party to the other must be in writing, by email, or by electronic communication via the Site and will be deemed to have been given on transmission, unless the recipient can satisfactorily establish that the email or electronic communication was not received by the recipient’s email or web server. Notices to No Grey must be sent by email to admin@nogrey.legal or to any other email address notified by email to you by No Grey, or by electronic communication via the Website from time to time for such purpose. 

 

17.     Third Parties

 

         No Third Party shall have any right, benefit or entitlement to enforce any terms of this Privacy Policy.